The Problem
Package theft and spoofed drop-offs plague e-commerce logistics.
Porch-pirate losses cost retailers and carriers billions each year.
Fake delivery scans let rogue drivers mark "package delivered" without leaving the parcel.
Driver swap scams bypass background checks and insurance rules.
Manual photo proofs clog support queues and rarely settle disputes.
Customers lose trust, merchants refund products, and carriers absorb mounting fraud costs.
The Solution
Proof of Humanity secures every hand-off.
Driver verification – each courier account is tied to a palm-scan credential that proves a real, authorized person is on the route.
Smart-locker unlock – parcels are deposited only when a verified driver’s credential matches the order; lockers release to the verified recipient.
Duplicate account shield – one credential, one driver profile; stop gig workers from sharing or selling logins.
Private, but accountable – the network stores only a hash of the credential, yet auditors can always link a delivery back to the responsible, human-verified driver if an issue arises.
How It Works
Credential enrolment
Couriers and customers each mint a one-time palm credential with Humanity Protocol.Route assignment
The logistics platform whitelists the driver’s credential for specific packages and smart lockers.Secure drop-off
Locker door opens only when the live driver credential matches the order; an on-chain receipt links parcel ↔ human courier.Customer collection
The recipient unlocks the same locker with their own live credential, no PIN codes to share or lose.
Benefits & Results
Theft plummets – porch pirates and fake-scan fraud virtually disappear.
Lower support costs – cryptographic receipts end "he-said, she-said" disputes.
Regulator & partner confidence – every parcel is traceable to a verified, accountable human driver.
Seamless UX – no passwords, QR codes or missed-delivery tags for customers.
Scalable trust layer – the same credentials work across carriers and locker networks.
